policy and terms of service

RAELYN ZELINSKI is hereafter referred to as 'RAELYN' or the 'MAKEUP ARTIST’.

 

You acknowledge Raelyn is primarily a Makeup Artist offering other services in brow grooming, lash extensions & hair styling. She holds 2 degrees in Makeup Artistry which both included brow grooming and 1 included hair artist styling, and one degree in Classic Lash Extensions.

 

LIABILITY:

  • All clients must sign a waiver before entering into any beauty session.

  • All brushes and makeup products are kept sanitary and are sanitized between every makeup application.

  • Any skin condition should be reported by the client to the MAKEUP ARTIST prior to cosmetic application, and if need be, a sample test of makeup may be performed on the skin to test reaction.

  • Client(s) agree to release RAELYN from liability for any allergic reaction or injury suffered by Client and/or Client’s Party due to cosmetics, oils, metals, latex or any ingredients if not mentioned prior to application. You will inform RAELYN in-advance if anyone receiving a service has any specific allergies or sensitivities.

  • For your safety and hygiene you understand that makeup services are temporary and it is recommended to remove all makeup and faux lashes prior to bed. Please wash out any temporary hair colour and remove bobby pins, etc. prior to bed.

  • All participants receiving a service will be asked to sign a makeup consent form, as well as an optional photo and video release. If for any reason the client refuses to sign the makeup consent form prior to receiving a makeup application, the deposit and remaining balance will not be refunded.


     

HEALTH & WELLNESS: You understand RAELYN has the right to refuse a service due to a client having a contagious condition, sickness, or any high risk that may affect her health like contagious conditions include bacterial diseases, cold sores, viruses, fungus, lice, etc. You agree to inform RAELYN if there is a contagious risk of any sort ahead of time.

 

SAFETY: Misconduct, disrespect and abuse in any form will not be tolerated and the services will not be performed on the individual or individuals. You will not receive any deposits back nor any additional payments made.

BOOKINGS: To secure a wedding or graduation date, a signed contract is required with a 50% non-refundable deposit due at the time of signing. The deposit is non-refundable and non-transferable. Please be advised, dates and scheduled makeup times will only be reserved when a signed contract and deposit are received. All other booking services of makeup, lashes or brows are able to be booked without a contract or deposit unless the booking client was a previous no-show appointment.

 

HOLIDAY BOOKINGS: An additional fee of $20/hour (rounded up if in-between of an hour) will apply for the following holidays bookings. (Victoria Day weekend (the Friday-Monday,) Canada Day weekend (June 30-July 2), Thanksgiving Day, Christmas Eve, Christmas Day, New Years Eve, New Years Day.)

 

BOOKING TIMES: Wedding and graduation contracts will contain a start time and an estimated end time. Each makeup application requires a certain length of time to be finished and is not to exceed time limit. When reserving your date, book accordingly. Any additional makeup needs outside contract will only be performed at the discretion of the MAKEUP ARTIST. All persons involved in makeup appointments need to be available at the scheduled time of said appointment in order to not break the contract. All makeup for more than one person must be at the same location and consecutive in time.

 

CONSULTATIONS & TRIALS: A trial makeup appointment does not ensure a booking. Prior to your Wedding / Graduation, it is recommended the client has a consultation and trial at least 3-6 months in advance, to determine their makeup look and style. It is highly recommended to bring at least three images of how you'd like your makeup to look. Consultations are limited to one look during a 1.5 hour appointment. There will be an additional fee of $40 per additional looks. Consultations are held in-studio, on Sundays and weekdays only. Trial sessions are non-refundable. Consultations are included with every service offered.

 

PAYMENT: In full consideration for all services rendered by the MAKEUP ARTIST at the studio and on-location, the Client agrees to make all payments in Canadian funds to the MAKEUP ARTIST.

 

GRATUITY: Gratuities are not included in any pricing or services offered. It is customary in the beauty industry to tip 10-20% of the service fee to your artist, stylist or technician. This is not required but it is always much appreciated.

 

DEPOSIT: In order to secure the date/time signed contract and deposit are required, NO EXCEPTIONS.

  • In order to secure the date, a non-refundable deposit of 50%, is required, (not including consultation), this

    will be considered a booking.

  • The remaining balance is due the morning of the event as one payment before any makeup applications – NO EXCEPTIONS. The person responsible for the entire balance of payment is the person who has signed the booking contract.

  • Acceptable forms of payment are: [E-TRANSFER, CREDIT CARD or E-GIFT CARD.]

    • For E-transfers transactions, please use the email address & password given to you by the MAKEUP ARTIST.

    • For all Credit Card transactions, no transaction fee will apply. Canadian Visa, Mastercard or AMEX only.

    • For E-Gift Card transactions, please have your gift card code with you to redeem.
 TRAVEL RATE: There is a $0.50 per kilometre round-trip travel fee for all on-location appointments.

PARKING FEES: All parking fees will be charged. The amount will be added with the final bill and due for payment on the day of the event.

 

AIRFARE AND ACCOMMODATIONS: RAELYN does not provide services for destination events and will only travel around 1 hour outside Regina, SK.

 

SERVICE LOCATION AND REQUIREMENTS: All services are booked for RAELYN's home studio. Location of service for weddings and graduates will be at the discretion of the client if RAELYN is available for travel. There are certain requirements RAELYN needs to complete makeup applications. A set up table/work area needs to be made available, dining chair or bar stool and working electrical outlets. Ample bright white lighting, whether by means of natural light or by lamps, is necessary for services to be performed properly. Wedding or graduation location may be moved to Raelyn's home studio after initial booking.

 

CANCELLATION POLICY:

  • In the event of Cancellation,

    • For contract bookings: 1 month notice is required.

    • For all other bookings of brows, makeup or lashes: 24 hour notice is preferred but only 1 hour notice is required.

DELAYS: A delay fee of $1.00 will be charged for every 1 minute of delay when a client is late for the scheduled time, or if scheduled makeup exceeds allotted time because of client delays. Contract will state the times, the delay fee will begin and the amount charged and paid for before makeup applications commence again. The MAKEUP ARTIST will do her best to complete all delayed client appointments.

NO SHOW: RAELYN is not responsible for no show clients.

  • In the event a client is a no-show and does not contract RAELYN in-advance to either cancel or reschedule the appointment or does not contact her to say they are running late,

    • For contract bookings: The full amount is still due and will be charged.

    • For all other bookings of brows, makeup or lashes: 50% of the services booked will be charged.

  • New appointment bookings for people who were previously a no-show will be required to pay a non- refundable 50% of the service fee. After a second no-show from a client all future service requests will be denied.


REFUNDS: All deposit monies paid by clients are non-refundable. This includes if the contract is cancelled at anytime by the client. Do to this fact; RAELYN highly encourage her clients to do a “Makeup Trial” to determine whether they would like to book her for their event.

  • If an unfortunate incident causes RAELYN to become unavailable such as natural disasters (like severe weather conditions, floods, tornados, wildfires, etc.), serious health compromise (like a concussion, she is hospitalized or she has a serious family emergency) or accidents (like vehicle or a broken bone) you agree to release RAELYN from all liability from the contact and you will receive back your non-refundable deposit payment for the requested services for your date.


 

DOUBLE BOOKING CLAUSE: RAELYN does not double book appointment slots.

 

EVENT DATE/TIME/LOCATION CHANGE: You understand RAELYN books other appointments before and after yours. Any changes to your date, time or location are subject to RAELYN’s availability for these to be accommodated. Your non-refundable deposit will not be returned if RAELYN in unavailable for your new date, time or location.

 

Updated January 1, 2020

Raelyn Dawn Zelinski

 

Makeup Artist

Lash Extension Technician

Brow Artist

Hair Artist

Sunday: 11am - 5pm

Monday: Closed

Tuesday: 11am - 8pm

Wednesday: 11am - 8pm

Thursday: Closed

Friday: 11am - 8pm

Saturday: 11am - 8pm

 

 

 

Serving Regina, SK & area since 2008

© 2008 - 2020 Raelyn Zelinski

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